Patient Information

Our dental office staff are available to assist you in scheduling appointments, completing necessary paperwork, and answering any billing questions that you may have.

Patient Appointments


Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Our office strives to schedule appointments at your convenience and when time is available.

Insurance & Patient Co-payments


If you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental insurance information to us with your New Patient Paperwork a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits your employer or you have purchased from the company. Our business team will be happy to help you understand your policy.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the employer or individual plan purchase, and the patient is responsible to the doctor. We will assist you in every way we can in the filing of your dental claim and handling of insurance questions from our office on your behalf. We will gladly discuss your proposed treatment and answer any questions relating to your insurance; however, please understand:

• Your insurance is a contract between you, your employer, and the insurance company. We are not a party to that contract.

• Not all services are a covered benefit in all contracts. Some insurance companies arbitrarily select certain services they will not cover.

Financial Policy


In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:

•  Payment in full is due at the time of service unless prior arrangements have been made. We offer a 5% cash discount. We also offer a 10% Senior discount.
•  We gladly accept Cash, Check, Visa, Discover, American Express, or MasterCard payments. Returned checks will be subject to an additional fee of $25.00.
•  After 90 days, all accounts are subject to a finance charge of 1.5% monthly of the unpaid balance which is an annual percentage rate of 18%.

Appointments & Consultations
All new patients are required to undergo a complete examination by the doctor before providing his diagnosis. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review.

It is imperative that we have all available dental insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor.

If you have questions about the consultation services we provide, please email us today or call at (541) 625-0065.


















      



Learn more about ASIRD



Capsey Family Dentistry


Thomas Capsey DMD


1390 Oleander Street #A
Medford, OR 97504

Phone: (541) 625-0065
smiller@tcapseydmd.com




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Thomas Capsey DMD | www.capseydental.com | (541) 625-0065
1390 Oleander St # A, Medford, OR 97504



 

 

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